Start With What the Mug Is For

What goes on your branded business mug depends entirely on what the mug is for. A client gift has different requirements than a staff welcome pack. A trade show giveaway has different requirements than an internal culture mug.

Get clear on the use case first. That single decision shapes everything else.

The Core Elements to Consider

Your Logo

Almost always the centrepiece. How it's placed depends on whether you're doing a one-side print or a full-wrap print. One-side: your logo centred on the front, visible when the mug is held normally. Full-wrap: your logo on one side, other content on the other, or a design that carries across both.

Logo file requirements: vector format (AI, EPS, SVG) is ideal. A high-resolution PNG with transparent background also works well. Avoid low-resolution files — on a curved surface, a blurry logo looks worse than on flat print because there's nowhere for the eye to soften it.

Your Business Name

If your logo includes your business name clearly, you may not need it again. If your logo is a mark or symbol that doesn't include the name, adding the name in a clean typeface beneath or beside it rounds it out. Don't duplicate both unless the design specifically calls for it.

A Tagline or Short Line of Text

Optional, but works well if you have a line that means something. Keep it short — under 10 words reads well on a mug; longer than that starts to look cluttered. If your tagline is your business in a sentence, include it. If it's generic, leave it out.

A Website or Contact Detail

Useful for client-facing mugs, less relevant for staff gifts. A website URL in a small, clean font at the bottom of the design is unobtrusive and keeps the mug functional as a brand tool. An email address or phone number starts to feel like advertising rather than a gift — usually better left off.

A Photo or Custom Illustration

Full-colour sublimation printing opens up photo and illustration options that basic promotional mugs can't match. A branded mug with a full-wrap photo of your team, your product, your venue, or your work adds a layer of personality that a logo-only mug doesn't have.

For staff gifts especially, a team photo from a memorable event alongside a simple logo print is more personal and better received than a standard corporate mug.

One-Side vs Full-Wrap Prints

One-side print: your logo and key text on the front face of the mug. Clean, classic, lower cost for complex designs. Best for brand merchandise and trade show giveaways where simplicity is a virtue.

Full-wrap print: the design carries all the way around the mug. More visual impact, works particularly well for photo-based designs. Ideal for premium gifts and mugs where the design is as important as the brand message.

What Not to Put on a Business Mug

  • Too much text: A mug is not a brochure. If you need more than 20 words, you're overloading it.
  • A low-resolution logo: It'll look soft or pixelated on a curved surface. Get a proper vector file from your designer before ordering.
  • Multiple fonts: Pick one typeface for text elements and stick to it. Mixing fonts makes a mug look undesigned.
  • Colours that don't match your brand: Your mug should look like something that came from your business. If the colours are off-brand, it undermines the whole exercise.

Getting a Proof Before You Commit

Before a single mug is printed, you'll receive a digital proof. This shows exactly how your design will sit on the mug — placement, sizing, colour. Review it carefully, check for typos, and confirm everything looks right before approving. We encourage you to be particular at this stage. Changes before printing are easy. Changes after are expensive.

See our business mugs page for current options and file requirements, or send through your design and we'll take it from there.

Send Us Your Design

Got a logo and an idea? Send it through and we'll turn it into a proof. If you're not sure about design, tell us what you're after and we'll help.

Get a Business Quote